Logging In to the Driver App

Company ID, login errors, and resetting your password

Answers for drivers about signing in to the Digital Permit Book app.

Q: How do I log in?

A: There are two ways to log in, depending on how your company set up your account:

  • With email – enter your email and password. You don't need a Company ID.

  • With a username – enter your company's Company ID (Comp ID), your username, and your password.

Q: What is the Company ID (Comp ID)?

A: The Company ID is a unique code for your company. You only need it if you log in with a username. Ask your company for it if you don't have it.

Q: I got a "not allowed to log in" error. Why?

A: This usually means the login details are wrong. Double-check your Company ID, username, and password. If it still doesn't work, contact your company. Only your company can see and change your login.

Q: I forgot my password. How do I reset it?

A: On the login screen, tap Forget Password?, enter your email, and follow the steps to reset it.

Log in with a username? Password reset only works with email. If you log in with a username, ask your company to set a new password for you.