Contact Support

Reach the support team through in-app chat or email

Need help? You can reach the Digital Permit Book support team two ways:

  • In-app chat – click the chat button in the admin dashboard. You'll get an instant answer from our AI assistant, based on the articles in this help center. If you still need help, ask to talk to a person and our live support team will pick up the conversation.

  • Email – [email protected]

Help us help you faster

When you contact us, please include:

  • Your company name

  • The driver name or unit # the question is about

  • What you were trying to do and what happened instead

  • A screenshot of any error message, if you have one

Please don't send card numbers or passwords by chat or email. If you need to update a payment method, see Account & Company Setup.